Shipping Policies & ResponsibilitiesUpdated 2 months ago
Once your package has been picked up by the carrier and tracking information has been updated, WorldRugbyShop.com hands over all responsibility for shipping, transit, and delivery to the carrier. We are not liable for lost, misplaced, or stolen packages once they are in transit or marked as delivered.
If your package has not arrived as expected, you can:
Check tracking information.
Review any available security camera footage.
File a claim with the carrier.
Contact local authorities if you suspect theft.