Payments & Pricing
Accepted Payment Methods
We accept major credit cards, including Visa, MasterCard, American Express, and Discover.PayPal and Apple Pay are available at checkout.Visa gift cards and World Rugby Shop gift cards are accepted.Visa gift cards cannot be split with another credit/d
Gift Cards & Store Credit
Checking Your Balance: Contact us with your gift card details, and we’ll provide the balance.Using a Gift Card: Enter the unique code at checkout.Refunds on Gift Card Purchases: If you return an item purchased with a gift card, the refund will be cre
Discounts & Promotions
Enter valid promo codes at checkout to apply discounts.If a coupon code isn’t working:Check for expiration and correct spelling.If you’re still having trouble, contact [email protected] with a screenshot of the issue.
Sales Tax
Sales tax is applied based on local regulations.Pennsylvania Customers: Sporting apparel is taxable under state law.
Payment Issues & Declined Transactions
Common Reasons for Declined Payments:Incorrect billing details (card number, CVV, expiration date, billing address).Daily spending limits on debit/credit cards.Bank fraud prevention flags.Troubleshooting Tips:Contact your bank to approve the transact
Pre-Authorization Charges
Some transactions may show a pre-authorization hold on your account.Debit Card Holds: Typically removed within 1-8 days depending on your bank.Credit Card Holds: Can last up to 30 days per bank policies.If a pre-auth hold remains for an extended peri
Refunds
Refunds are issued to the original payment method used.If you no longer have access to that payment method, contact your bank to claim the funds after the refund is sent.Refund Processing Time:Typically processed within a week, but it can take up to