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Returns & Exchanges

Return Policy

We offer FREE returns for all U.S. orders within 30 days of delivery, as long as the items are unwashed, unworn, and unused. If your item is faulty, you may return or exchange it at no cost. International Orders:Unless we are at fault, we do not acce

Holiday Returns

For the holiday season, items shipped between November 1st and December 31st can be returned until January 31st.

Faulty Item Returns

If you received a damaged or incorrect item, we will replace or refund it at no cost to you.Please contact us with photos of the issue at [email protected].

How to Process a Return or Exchange

We use Loop Returns to make returns and exchanges simple and hassle-free. Follow these steps:. Go to our Returns Portal. Select Your Return Option. Choose Your Return Method. Ship or Drop Off Your Return. 📌 Need help? Contact us at Support@WorldRugb

Frequently Asked Questions (FAQ)

Yes. Please include the packing slip from your package.If unavailable, you can print your invoice from your confirmation email or WRS account. We do not refund original shipping costs unless an error was made on our part. If you’d like to return an i

How to Use Store Credit from a Return in the Loop Portal

Go to the Return Portal:. → https://world-rugby-shop.loopreturns.com/#/. Enter Your Information:. Provide your order number and either your email address or ZIP code to access your return. Select the Item You Want to Return. Choose Your Return Reason