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Returns & Exchanges

Return Policy

We offer FREE return shipping for all U.S. orders within 30 days of delivery, as long as the items are unwashed, unworn, and unused. Use our Return Portal to start your return and get a prepaid return label or QR code. Please note:. “Free returns” me

Rugby Boot Returns FAQ

Can I return rugby boots if they don't fit?Yes, as long as the boots are unworn, unwashed, and unused, you can return or exchange them within 30 days of delivery through our return portal. What condition do the boots need to be in?To be eligible for

Holiday Returns

For the holiday season, items shipped between November 1st and December 31st can be returned until January 31st.

Faulty Item Returns

If you received a damaged or incorrect item, we will replace or refund it at no cost to you.Please contact us with photos of the issue at [email protected].

How to Process a Return or Exchange

We use Loop Returns to make returns and exchanges simple and hassle-free. Follow these steps:. Go to our Returns Portal. Select Your Return Option. Choose Your Return Method. Ship or Drop Off Your Return. 📌 Need help? Contact us at Support@WorldRugb

Frequently Asked Questions (FAQ)

Yes. Please include the packing slip from your package.If unavailable, you can print your invoice from your confirmation email or WRS account. We do not refund original shipping costs unless an error was made on our part. If you’d like to return an i

How to Exchange for a Different Item Using Store Credit in the Return Portal

If you’re returning an item and want to exchange it for something entirely different—not just a new size or color—this guide will walk you through it. https://world-rugby-shop.loopreturns.com/#/. Enter your order number and email or ZIP code. Choose